At Your Canada Drug Store Customer Care, we are committed to providing 100% satisfaction to our cusotmers. See what our customers have to say about their service by reviewing the customer reviews below. If you would like to comment on your experience, Click here to Leave a Review, otherwise you may Contact Us.
All good, this is a licensed pharmacy
SO EASY TO OPEN NEW ACCOUNT. VERY NICE AND PROFESSIONAL CONTACTS. HAVE ALREADY RECOMMENDED TO MY FRIENDS
Great service from Springfield Pharmacy. I will surely order again from them.
Terrific service and constant updates on shipping. Very professional personnel.
Most uncomplicated easy registering and payment method. They followed up on me sending the reminder of the missing Rx on my part when I send it to a different email. Now I’m only waiting to receive my Rx. The difference in price on my particular medication was huge.
People were very professional and helpful in placing my order.
Always complete. Always professional personnel on the other end. Always informs clients of country of origin, often the same as my prescriptions/pharmacies in the U.S. I have saved tons of $$ for the same drugs and same quality.
After a fruitless search in the US for this prescription at an affordable price I gave up and decided to try this company. I received excellent service via phone to answer my questions. Will definitely be using them again.
Very fast and efficient service!
YCDS in my experience gives superb service!
This is so simple. The site is easy to navigate. Uploading a script was easy. I did call as I had a question, my call was answered promptly and my question was addressed quickly. I have saved a significant amount of money for a brand product. Simply delighted that I discovered YCNS.
Great product, great price!
The service is great, fair price. Received first order and everything went smoothly.
Excellent service, quick delivery and GREAT prices!
Nothing but top notch support service, which I might add is very quick. I .don’t think we have
to talk much about price comparisons.
Always prompt, efficient and friendly service. I have never had an issue with YCDS and will continue to use them for certain medications.
service and product was excellent!
Easy to register and easy to order. I got a little confused at the beginning, but your online help was very good
YCDS has always provided me with excellent service. They are always quick to answer my call to place an order who is always very professional. They are fast at processing my order and shipping it usually in a day or two.
Best price that can be found anywhere. Always shipped and received on time . Thanks Canada you have been blessing to me.
Literally the best alternative to expensive medication in the US. Everyone I spoke to were so friendly and helpful. I highly recommend this as your new go to place to get your medication.
The service this company provides is excellent. I could never afford to take the drug I need if it were not for them. They always remind me when I need a refill and they are unfailingly polite and reliable.
very professional and efficient
Excellent price and service
As a new customer I was very impressed with the people who helped me set up my account and submit my order. Hope to do business in the future
always excellent service, best prices, fast shipping
This is the only place anybody needs for prescriptions. Cheap prices, fast service and friendly people .
I have found that I pay less than my co-pay with my insurance company by using MCDS — recommend them always to anyone that will listen
I have had good service. Have used others in the past that did not fulfill as well.
I received wonderful and helpful customer service from the very first contact. I feel confident that the medication I’m purchasing is safe and I know who to contact if I have any questions. I like that I can send an email and get a timely response. I seem never to have time to call.
Second time I have ordered with your company. Must say, I’m very impressed with the service. I’m totally satisfied with the product and your company. Will be ordering more in the future. Thanks
Website makes ordering prescriptions so easy! Customer service teams are wonderful and very helpful!!
Only disappointment was with the first order, could not stack the two discounts of summer25 and check5. As a result I used an american express hilton hhonors cc. This cc has three places showing the american express logo.
This is a wonderful Company! I received helpful through information upon registering. My prescription came very quickly less than one week! My family members are also looking to use them.
The sevice is above and beyond the call of duty. Excellent!@
Easy to transfer prescriptions. This prescription is costing me half as much as in the states, and more importantly not increasing the amount I have towards the donut hole.
So far I have had good service.
Fantastic customer service. Friendly and informative
Ease in ordering and great prices
great prices, but the ordering process is a little complicated. once you get it figured out its ok. the also pester you about an order even though you don’t complete the order. most annoying. I would recommend this website for the prices.
Excellent Experience! Wonderful service, good prices & friendly people!
Great company to work with very customer service oriented. Competitive pricing. Excellent experience!
Excellent place to order your prescriptions from. Very professional service easy to work with and fast delivery.
First time user. Great experience! Hope to do more business in the future.
Fantastic experience. All staff are professional and very helpful.
I gave you five stars but it doesn’t let me see what I selected so it’s hard to tell if what I clicked is my opinion.
As far as communicating by email with your agents, I’d say the experience was a 10/10. The answers were fast, you knew my situation, you answered my questions.
Just two little things:
(1) have a number that is NOT toll free. I live in Africa and a toll free number only works from North America.
(2) Write my name with the French spelling. It’s François, not Francois.
Always great service. That’s why I’m a long-time customer..
Always great service. That’s why I’m a long-time customer!
Super FANTASTIC helpful, friendly staff.
Customer service is great, and the prices can’t be beat! A very helpful option for prescriptions.
Service and savings are great!
Easy ordering and great service. Very pleased.
Wow! So far, just great! I am waiting on my first shipment of medication and everyone has been so kind and helpful. I am very please to say the least.
Easy to order, and great customer service. Product is exactly as expected, and arrived within a week.
Easy to navigate the website. The process to upload my prescription until the billing process was easy.
You have been wonderful. Friendly, professional, easy to use.
Excellent service, clear information, extremely helpful, thank you! i will be back.
I had excellent service from the woman that I spoke with this morning. Thank you.
Very satisfied with the level of service, the quality of the medications, as well as the price.
They have a larger range of Prescriptions to choose from. I have ordered on line and have called an order. Both easy to do and have no problems with the medication or ordering. I will continue to use them, plus the price is right!
Efficient and prompt service every time I have ordered
Great service and pricing
Very helpful and friendly service.
Very easy ordering. Quick response.
Since finding YCDS I have saved so much money on my costly prescriptions that I used to get from my neighborhood pharmacy. I’m a single mom and every dollar counts. It is JUST like getting them from my local Rx- but easier. They are thorough and so easy to work with . Free shipping and very easy to just call and order. They deal with our doctors to place orders and it’s easy.
These people are so very professional I wouldn’t ever deal with anyone else!
I’m a new customer and am very pleased with the professionalism and courteous service with my order.
The knowledgable staff was very accommodating. Made it easy to order!
My 9 year old had an anaphylactic reaction to something and was prescribed an Epi pen junior. After driving around to every pharmacy in my town, and calling every surrounding city and state– we were finally directed to inquiring at YCDSCC. We discovered there was some kind of shortage with the manufacturers in the U.S.?
I called and spoke to the most helpful lady yesterday who eased my worries, and instructed me on how easy it was to go through this company!
What a RELIEF!!!
She set up my account for me, walked me through the entire process. I am so pleased with the company. I will most likely be switching all of our prescriptions to this place!
Excellent service, very nice people all around. I received my medication in 2 weeks and my sister referred me so they gave me a $15 discount for my next order!
Easy to order. Good pricing!
Ordering was easy and prices are competitive. Sending RX was easy , good communication.
pleased with pleasant customer service and prompt delivery
Very helpful, made ordering easy. Will be ordering again in future!
Staff made it easy to order and helped me find the best price for my medication. Very friendly and professional!
All of the representatives I’ve spoken to are very nice and I was happy to get to talk to a pharmacist for counselling when I couldn’t decide whether to take the name-brand or generic version of my medication.
Everyone here is so nice and very professional, and I was able to save a lot on my thyroid medicine! You guys really helped me out, I will be ordering again!
Easy, just plain easy – Caity was on top of her game, answering questions and offering solutions. And your pricing !
Very happy with the people, very polite and helpful and ordering was easy.
Very professional and efficient
Online ordering was easy and quick. Will recommend this company
Great pharmacy! Glad to get my med at a great price!
I was told when ordering, my bank account would not be billed until my order was shipped. The money came out of my account on 2/20/19. As of 2/26/19 the only update is, a label has been created. I was told when ordering, it would take 7 to 10 days to receive. i just got off the phone with customer service and was told 14 to 28 days from date shipped. Oh, am i pissed.
Response from Springfield Pharmacy
Dear Mr. Webber, It was nice talking to you and once again I am so sorry for the misinformation our customer service rep provided to you. The order was shipped out express post on Monday. Due to the nature of the medication and the fact that Canadapost does not ship on the weekends we elected to ship it out on Monday. We wanted to ensure it was not sitting in some warehouse over the weekend. Once again I am sorry as this should have been communicated to you.
so polite and answered all of my questions.
The website was very easy to navigate and ordering was extremely easy.
Got my meds in 12 days and exactly what I ordered for a fair price. Will be doing more business with you, thanks.
Always a pleasant experience. Orders are shipped fast and I know I’m getting top quality meds at a fair price.
Great service, very professional, quick delivery, and fine product.
Best experience I have ever had with a Canadian Pharmacy. I sent two emails with questions and they were answered by the next day. Prices were fair and shipping was super fast. I will definitely be ordering from this pharmacy again.
very easy to navigate website, process went smoothly and credit card accepted AND free shipping! what’s not to like? I’ll give you the 5th star when I see how fulfillment works out.
This is my first order, and the process went very well. Ordering through Canada is a great savings from the same drugs from a US company.
Easy to contact, swift information and action. What’s not to like!
This is a legitimate service. I saved money and my order arrived much sooner than published.
Very friendly and knowledgeable customer service reps, responsive pharmacist. Order arrived when expected and was exactly what I’d ordered. A great savings over prices in the US; quality the same if not better.
My two orders had no problems. Keep up the good work.
Very satisfied with the customer service and delivery
Everything went smoothly, will reorder
The prices were highly competitive .The customer service rep was Extremely knowledgeable and very patient with this 67-year-old fool.
Good prices and easy to deal with
Thank you for my order, I sure like your service.
First time order, all went smooth, good savings
Good service, thanks
The staff made it very easy for me to fill my prescriptions. Other websites made it difficult for me to place an order. I`m glad that the staff was able to accommodate me.
I really did not know what I was going to do when my old Canadian pharmacy closed down. Thank goodness I found these guys through the Pharmacy Checker! It was so easy to place my order online and I had my medicine within a couple weeks. Will definitely be ordering again.
I had an unexpected shortage of medication for my puppy recently and called to get him a refill of his medicine. It was very stressful and I’m glad I had someone to reach out to help me with it. I wish there was a way to get it quicker to me in an emergency but I know they tried their best.
Response from Springfield Pharmacy
Hi Jackie, Unfortunately the only way we can ship medications across the border is via Canada Post. We do offer an Expresspost 3-4 day option but with the Canada Post revolving strikes delivery has been unpredictable. We hope the strike will be over soon.
I had a really great conversation with the rep about my medical needs. The person on the phone seemed genuinely interested in making sure that I felt safe and comfortable dealing with a Canadian company over the phone. I’d recommend this service to anyone.
Great price on my medication, super easy to order, nice staff! The only thing was that my medication took a few extra days getting to me, other than that I’m very happy with my experience.
Wow, I am so blown away by the customer service here! There was a problem shipping my medications and it was taking way longer than it was supposed to. As soon as I told their customer service department they reshipped it with express shipping for free! I was so worried I was going to run out but they made sure to call me and update me a lot so I knew where the medication was and when it would be getting to me and sure enough it arrived in time! Thank you!
I had an excellent experience ordering my medicine. The ordering process was super-easy, the price unbeatable, and the package arrived in a week.
This company is first class. There was an initial problem with my order, but the pharmacist provided first class personal service and went way and beyond to make things right. You can order with confidence. Thanks I received my medication today.
Super experience, everyone was very professional and the ladies up front were great. Even had a pharmacist call to offer counselling on my prescription, that was a first.
Today I received a call from your company and it was such a relief to know there is a reliable option still available! After getting several calls and mail outs from other companies after the closure of Canada Drugs, I really didn’t know who I should choose. Today I have made my decision and I am happy to say that I’ve made the right choice! These people are so friendly and helpful. They informed me about parallel imports and the risks involved in ordering from other pharmacies. I am so happy and so thankful they can take care of me now.
Great prices on my medications! The people I spoke to were very nice, thank you!
Great customer service and good shipping times. Thank you!
I had a great time dealing with these people. Theyre friendly, knowledgeable and willing to go the extra mile to ensure an easy experience. Id definitely recomend them
Tracy was really helpful, real good folk at this company
Believe it or not, I was referred to you by my hairdresser. She had placed an order and was pretty satisfied so I went ahead with my own order and I just received it yesterday. I just wanted to say I’m so glad I did! Thank you.
Just received my dog’s medication and I only set up 2 weeks ago. The price was way less than what I would pay here in Ohio, so thank you again.
You are a godsend! My medication isn’t available here and I NEED it to function normally. So glad you called and looking forward to switching over.
So happy to find you, was really worried I would not be able to get my medication after Canadadrugs closes.
First Order from your store and found everyone pleasant and easy to deal with